WHAT IS THE PURPOSE?

Identify opportunities for improvement and development of a business process / system.

WHO IS IT FOR?

This style of workshop is suited to a range of businesses, but most of all to companies who:

  • have difficulties with business processes and want to understand where and how they can start to improve them
  • want to bring together experts from different fields to get a diversified view of the problem

DURATION

1 week – preparation
1 day – workshop

FORMAT

Online or In Person (at the DalRae AppHaus or your Office Space – if appropriate)

TOOLS

Miro, MS Teams/Zoom

PARTICIPANTS

FROM DALRAE

4 participants
DT Coach
Business Analyst
UX-Designer
Technical Expert

FROM YOUR BUSINESS

6-8 participants
Business Process Manager
End users
Solution support and development staff

WORKSHOP PREPARATION

Preparation on the side of the AppHaus team begins approximately 1 week before the workshop.

  1. Preliminary call (with the owner of the business process and discussion of expectations (1 hour)
  2.  Demo session of an existing solution with a focus on feedback from application users (1 hour).
  1. Coordination of a convenient workshop time for all participants
  2.  Checking access to online tools (Miro, MS Teams/Zoom, etc.) for all workshop participants

PRELIMINARY PLAN OF THE WORKSHOP

  1. Workshop start, getting to know each other
  2. Determining the stakeholders of the product and project
  3. Identifying current issues and barriers for key stakeholders.
  4. Clustering the received information
  1. Prioritization of current problems in terms of complexity of implementation and significance for the business and the user.
  2. Building a roadmap for specified time intervals (from 3 weeks to 2 years).
  3. Discussion of next steps and those responsible for their implementation.

RESULTS

  1. Product stakeholder map.
  2. Formalized clusters with current problems and barriers.
  1. Prioritizing current problems and barriers.
  2. Application roadmap based on prioritizations, plans for further steps.

NEXT STEPS

INNOVATION EXPLORATION

Defining improvement and
development opportunities of
a business process or system.
Defining growth points.

INNOVATION DESIGN

Elaborating on the scenario
defined during the first session.
Creating a solution prototype.

INNOVATION DELIVERY

Development of a solution.