NDIA Success Story
How We Provided The Agency With Effective Incident & Backlog Management
The National Disability Insurance Agency (NDIA) is an independent statutory agency. Their role is to implement the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers.
Details
Taking The NDIA To The Next Level
Challenge
Provide NDIA with the vehicle with an effective incident and backlog management that enables the execution of the agency’s cohort strategy. Also, provide a vehicle that allows flexible and rapid deployment of work to available resources across the Partner Network. This in turn, improved NDIS service and planning management.
Solution
DalRae solutions designed and implemented a solution utilising Fiori over the SAP components to enable anyone anywhere access to the solution.
- Solution Architect for design
- Data Migration, Workflow Management, Security Architecture
- Integration of Workload Management and SAP CRM, improving management system
- Designed and built and Quality Management Solution
- Design and Build Operational Reporting
SAP Solutions
- SAP CRM
- SAP Social Services
- SAP Fiori
- SAP HANA
Contact Us
Leave your name, email and a brief description of what challenge you are experiencing. From then, one of our SAP specialists will contact you to discuss how we can provide a solution.
L15/348 Edward Street, Brisbane City QLD 4000
info@dalraesolutions.com.au
