Driving Innovation Through Conversation AI.


Envision How it Can Help.

Envision Conversational AI within Your Company

SAP Conversational AI is a collection of natural language processing services. As the conversational AI layer of SAP Business Technology Platform, it enables users to build and monitor intelligent chatbots in one interface to automate tasks and workflows.

Build Your Bot

Create bots in multiple languages. Set up triggers, requirements, and responses in messaging directly in the bot builder. Leverage the memory to provide human-like conversations

Connect Your Bot

Connect chatbots to an SAP solution, external comm channel, or back-end system. Integrate a fallback channel so that conversations can be transferred from your bot to a human agent.

Train Your Bot

Analyse text inputs and enrich key data in any language with world-class language processing technology

Monitor Your Bot

Understand how customers and employees talk to your chatbot and improve the user experience.

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